We appreciate you contacting us with your concerns. 

Much has been said about the termination of Juan Williams’ contract at NPR, and we recognize that there are strong feelings on all sides. We encourage you to read any of the numerous related articles and postings at NPR.org. This article in particular may be of interest:

http://www.npr.org/blogs/thetwo-way/2011/01/07/132708700/review-of-juan-wiliams-firing-completed-npr-senior-vp-for-news-resigns

We would also like to respond to your concerns regarding the video released by James O’Keefe. From the beginning, it was obvious to NPR’s management and Board of Directors that the video was heavily edited and that O’Keefe’s goal was to discredit and undermine NPR. NPR management spoke to the NPR fundraiser featured in the video prior to issuing a statement, and he acknowledged that he had made sweeping comments contrary to NPR’s values and beliefs that were not distorted or fundamentally misrepresented. He apologized for them that day. NPR and the fundraiser agreed that he could no longer successfully represent NPR. He had previously resigned, and the effective date of his resignation was moved up.
We can assure you that NPR remains unwavering in our commitment to the highest standards of journalism and public service. Each week 27 million people turn to NPR for thoughtful, informed journalism along with music and entertainment programming. Whether tuning in via a local public radio station or logging-on to NPR.org, we are committed to providing listeners with the best possible reporting. There is no room for bias anywhere in our newsroom.

NPR employs hundreds of stellar journalists who have dedicated themselves to bringing listeners the most comprehensive, intelligent, and incisive journalism possible. As you’ve seen in our recent Mideast coverage, they are risking their lives to bring you the facts you need to make informed decisions about global events.

What you hear on the air, or on NPR.org, is governed by a strong code of ethics and practices. These standards are in place to protect and support the integrity, impartiality and conduct of our journalists. We encourage you to review the code, which is posted online at http://www.npr.org/about/aboutnpr/ethics/ethics_code.html. ”

If you have not been a listener, we ask you to tune in and listen to the work we do and judge the quality of our programming on its merits alone. If you believe you have found specific examples of bias in our reporting, we encourage you to contact the NPR Ombudsman. The Ombudsman is the public’s representative to NPR, serving as an independent source of information, explanation, amplification, and analysis for the public regarding NPR’s programming. For more information about the role of the NPR Ombudsman, please visithttp://www.npr.org/templates/story/story.php?storyId=6407004.

We, again, thank you for taking the time to share your feelings with us.

Sincerely,
Justin
NPR Services
202-513-3232
www.npr.org

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